Shipping Policy

At mhdeliveryservice, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy explains how we handle delivery for all products including food, groceries, medicines, gifts, and parcels.

1. Delivery Areas

  1. We deliver to Haripur, Abbottabad, Hasanabdal, Taxila, Rawalpindi, and surrounding areas.
  2. Delivery availability for specific products may vary depending on stock and location.

2. Order Processing

  1. Orders are processed once payment is confirmed.
  2. For Cash on Delivery (COD) orders, processing begins immediately after order confirmation.
  3. Orders are typically prepared and dispatched within 2–4 hours for local deliveries.

3. Delivery Time

  1. Estimated delivery times are provided during checkout.
  2. Delivery may vary due to traffic, weather, or unforeseen circumstances.
  3. Customers will receive updates via WhatsApp, email, or SMS regarding the delivery status.

4. Shipping Charges

  1. Standard delivery charges apply based on the order type and location.
  2. Free delivery may be offered on minimum order value or promotional campaigns.

5. Order Tracking

  1. Customers can track their order through our website or by contacting our support team.
  2. Real-time updates will be provided to ensure transparency and convenience.

6. Delivery Issues

  1. If the customer is unavailable at the delivery location, re-delivery charges may apply.
  2. mhdeliveryservice is not responsible for delays caused by incorrect delivery information provided by the customer.

7. Special Items

  1. Medicines may require a valid prescription.
  2. Fragile items like gifts or cakes are handled with extra care, but slight delays may occur to ensure safe delivery.

8. Contact Us

For any shipping-related queries, please contact us via:

WhatsApp: 0310-1515040

Email: mhdeliveryservice@gmail.com

mhdeliveryservice

Fast • Reliable • Doorstep Delivery