At mhdeliveryservice, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy explains how we handle delivery for all products including food, groceries, medicines, gifts, and parcels.
1. Delivery Areas
- We deliver to Haripur, Abbottabad, Hasanabdal, Taxila, Rawalpindi, and surrounding areas.
- Delivery availability for specific products may vary depending on stock and location.
2. Order Processing
- Orders are processed once payment is confirmed.
- For Cash on Delivery (COD) orders, processing begins immediately after order confirmation.
- Orders are typically prepared and dispatched within 2–4 hours for local deliveries.
3. Delivery Time
- Estimated delivery times are provided during checkout.
- Delivery may vary due to traffic, weather, or unforeseen circumstances.
- Customers will receive updates via WhatsApp, email, or SMS regarding the delivery status.
4. Shipping Charges
- Standard delivery charges apply based on the order type and location.
- Free delivery may be offered on minimum order value or promotional campaigns.
5. Order Tracking
- Customers can track their order through our website or by contacting our support team.
- Real-time updates will be provided to ensure transparency and convenience.
6. Delivery Issues
- If the customer is unavailable at the delivery location, re-delivery charges may apply.
- mhdeliveryservice is not responsible for delays caused by incorrect delivery information provided by the customer.
7. Special Items
- Medicines may require a valid prescription.
- Fragile items like gifts or cakes are handled with extra care, but slight delays may occur to ensure safe delivery.
8. Contact Us
For any shipping-related queries, please contact us via:
WhatsApp: 0310-1515040
Email: mhdeliveryservice@gmail.com
mhdeliveryservice
Fast • Reliable • Doorstep Delivery