Return Policy

At mhdeliveryservice, we aim to provide a smooth and reliable delivery experience. This Return Policy explains when and how returns are accepted.

1. Return Eligibility

Returns may be accepted only under the following conditions:

1. Wrong item delivered
2. Item received damaged or expired
3. Missing items in the order

All return requests must be reported within 24 hours of delivery.

2. Non-Returnable Items

The following items cannot be returned:

1. Food, groceries, cakes, and other perishable items once delivered
2. Medicines and pharmacy items (unless incorrect or damaged)
3. Customized or personalized gifts
4. Items used, opened, or tampered with

3. Return Process

1. Contact our support team within 24 hours of delivery.
2. Provide order details and, if required, photos of the item.
3. Once approved, our team will guide you on return pickup or resolution.

4. Return Pickup

1. Approved returns may be picked up from the original delivery address.
2. Items must be unused, in original packaging, and in resalable condition.

5. Refund or Replacement

1. After return approval, customers may receive a replacement or refund, depending on availability.
2. Refunds will be processed as per our Refund Policy.

6. Failed Returns

Returns may be rejected if:

1. Request is made after 24 hours
2. Item condition does not match the return reason
3. Item is not eligible under this policy

7. Policy Updates

mhdeliveryservice reserves the right to update this Return Policy at any time without prior notice.

8. Contact Us

For return-related questions, please contact us through our website support channels.

mhdeliveryservice

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