Cancellation Policy

At mhdeliveryservice, we understand that plans can change. This Cancellation Policy explains how you can cancel orders and the applicable conditions.

1. Cancellation Before Dispatch

1. Orders can be canceled anytime before the order has been dispatched.
2. Customers will receive a full refund for canceled orders before dispatch.

2. Cancellation After Dispatch

1. Once an order has been dispatched or is out for delivery, cancellation may not be possible.
2. In some cases, if the order is undelivered and returned, a partial refund may be considered.

3. How to Cancel

1. To cancel an order, contact our support team through the website, WhatsApp, or email immediately.
2. Provide your order number and reason for cancellation.

4. Non-Cancellable Items

1. Perishable items such as food, cakes, groceries, and medicines cannot be canceled once the order is confirmed.
2. Customized or personalized items cannot be canceled once the order is processed.

5. Refund Processing

1. Approved cancellations will be refunded via the original payment method.
2. Refund processing may take 5–7 working days depending on the payment provider.

6. Policy Updates

1. mhdeliveryservice reserves the right to update this Cancellation Policy at any time.
2. Changes will be effective immediately upon posting on the website.

7. Contact Us

For cancellation-related queries, contact us via:

WhatsApp: 03101515040

Email: mhdeliveryservice@gmail.com

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